1. Who are we?
Welcome to Mini Me City; a brand new concept that will mark the start of an everlasting trend: Mini Me’s!
It is quite simple actually. Whatever the occasion, you can reproduce any situation or person in a clay based figurine. Whatever shape, color, elements and size, we will make it happen for you!
In today’s standardized world, a personalized gift has come to count for a lot. So hesitate no more! For affordable prices, our highly talented sculptors and professional artists can sculpt or draw your gift into a stunning piece of amazing artwork.
With Mini Me Cities personalized gifts, you can show everyone around you that you really care for them. Send us a photo and our skilled artists will do the rest .Please visit our gallery to get ideas that could be inspirational.
2. How can I place an order?
Kindly refer to the “place an order” section.
3.What are the photos requirements?
Choose a photo that you absolutely Love! Close-up photos of the face (head shots) are ideal. You’ll be happy with your custom figurine only if you’re happy with the original photo.
4. How do I choose a Figurine?
We specialize in fully custom made Figurines where your imagination is the limit.Get Inspired from One of the Ready Made Figurines from Our Gallery – Since no two people are the same, we give you 100% custom-created figurines that you can design to perfectly fit you. However, if you aren’t feeling super creative and need some help getting inspired, feel free to peruse our gallery of past clients and their figurines. With our wide range of experience, we are sure you’ll find one to change up and create your own. Your Mini Me would be fully custom made from head to toe.You get to choose your clothes,pose and any other object along .Simply fill in the order form with your desired Mini Me concept and we will make it happen for you.
5. Can’t find exactly what you are looking for on MiniMeCity.com ?
If you can’t find exactly what you are looking for on MiniMeCity.com, have a tailor made figurine that is designed to your specifications under the theme of your choice.Just send in pictures of yourself or a designated person including images of their clothes and or activities that they like to do and we will make the custom figurine or wedding cake topper based on your input.It’s handmade,unique and custom-made to you order.
6. What size are the Custom Figurines? What are the Custom Figurines made of?
The Figurines are sculpted of polymer clay; they are about 15-19 cm high.The head will be slightly larger than normal to empahasize the traits. Each head is custom made according to your specifications. These choices include skin tone, eye color and hair color.
7. What types of Payment do you accept?
We accept payments through www.PayPal.com, Moneybookers which are very highly rated and secure on-line payments processors. All payments in PayPal or moneybookers should be made to:
Advanced payment in FULL is required for all orders, since all of MiniMeCity.com merchandise is personalized and made to custom specifications; we can not resell it to anyone else. Once we have confirmed your payment, we will begin processing your order.
For any other payment option kindly contact us at firstname.lastname@example.org
8. What is PayPal ?
Think of PayPal as a digital wallet – one convenient, secure spot to keep all your ways to pay.
PayPal is an eBay company that enables anyone with an email address to send and receive online payments safely, easily and quickly. PayPal is a global leader in online payments, and available in 190 countries and regions and multiple currencies. It has more than 100 million customer accounts worldwide.
Each user signs up with PayPal and then enters their necessary banking and credit card information. Once registration is completed, your email address is all you need to send and receive money.
PayPal increases your safety by keeping your financial account information private. You don’t have to share your account numbers with us unlike making a typical credit card payment over the Web. PayPal just sends us an email notice that the money has been transferred to our PayPal account but we never see your credit card or checking account information.
You can read more about Paypal by visiting www.paypal.com
9. Am I responsible for customs duties and taxes ?
MiniMeCity.com will NOT charge a sales tax for sales. However, the buyer is responsible for any customs or import duties levied on the ordered package.
Customs or Import Duties : You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from MiniMeCity.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please be advised that your country may add a tariff or duty to the parcel because it contains a commercial invoice. The buyer is responsible for any and all additional destination tariffs.
10. What is your Return Policy ?
We have made thousands of custom Mini Me’z for all occasions and we are VERY confident that you are going to fall in LOVE with your own custom Mini Me. Simply because we have amazing, very talented artists sculpting your unique piece of art! (Check out our before and after galleries and you can see how amazing their work is). This is why we are offering you a full refund if you are not happy with your Mini Me outcome before we ship it out to you. All we ask from you is to choose the option “I would like an e-mail proof sent to me to confirm my figurine before it is shipped” . This way we will show you each step along the making of your Mini Me from your face, body and pose. If you are not happy with it we will adjust it until you are happy , if you are still not happy just simply let us know and we will cancel the order and not ship it to you.(We take customer service by heart and strive to make our customers happy). Kindly note all sales and orders are final and non refundable once the order is shipped out .No order cancellation,return or exchange can be done due to the highly personalized nature of the merchandise.
Caricature Drawings- We have made hundreds of Custom Caricature drawings for our customers for all occasions and we are confident that you will LOVE your Caricature. We will send you your Caricature drawing via email once it’s completed. You are welcome to let us know of any minor adjustments that you would like us to make. (Kindly note we can’t change backgrounds, clothes and the facial expression as this would mean re-drawing the Caricature drawing) so please make sure you send us 1 face picture of yourself that you absolutely love along with the clothes and background that you would like. If you need any clothes, background or facial expressions to be redrawn, additional charges may occur. If for any reason you don’t like your Caricature drawing once the adjustments are made we will give you a full refund minus $30 from the amount you have paid. If the Caricature drawing was approved and we have sent you the high resolution digital file at this point no exchange, cancellation, return can be made.
11. What Countries do you Ship to ?
WORLDWIDE! We ship products to over 210 destinations so even if you are in Russia,you can still wish your grandma that lives in Paris a happy birthday with the most exquisite of gifts! Please not that all orders require a signature on the courier receipt.
12. Will I be notified when my order ships?
YES! After your order has been shipped, we will send you an email shipping notice, confirming that your package has been sent to you.
At MiniMeCity.com, we recognize your right to Internet privacy and security. The information that you provide to us will only be used solely for our purposes, to gather information about you so that we might be able to further personalize our service to you as well as customize our services in order to serve you better. We guarantee that the information we have about you will not be sold, rented, or exchanged for benefits to other companies. We may, however, use third parties to aid us in providing great service to you, such as payment processing, mail delivery and fulfilling of orders etc. If in the necessary event that your personal information is provided to third parties, we assure you that such information will be handled in the strictest confidence. We are committed to protecting your privacy and to ensure your online transaction is secure. The information you provide when you register to buy custom made figurine online is held on a secure server. This ensures no unauthorized access to your details. This information is used to take payment and to process and fulfill your order.